CRM is Revolutionizing Field Service Management
Customer service is more important than ever, but businesses still don’t put enough thought into their field service strategies. Find out how CRM vendors such as Microsoft Dynamics 365 and Salesforce have made innovations in field service management (FSM) with mobility, AI and IoT.
Pursue Continuous Improvement with ERP
Continuous improvement (CI) is the key to business growth. Learn why enterprise resource planning (ERP) software should play a major role in your continuous process improvement.
5 Enterprise Software Pitfalls—And How to Avoid Them
Enterprise resource planning (ERP) software should be saving your business money, not emptying your pockets. Find out five common sources of ERP failure, and learn how to gain substantial ROI and power growth throughout your ERP system’s lifetime.
How CRM Optimizes Customer Experiences
How can businesses meet rising consumer expectations? We explain how a robust customer relationship management (CRM) software solution, such as Salesforce, offers innovative tools and captures comprehensive data to improve customer experiences.
Salesforce Einstein Debuts Customer Service Tools
AI technology isn’t slowing down, and neither is Salesforce CRM. Check out the new Einstein tools that Salesforce recently unveiled to improve customer service initiatives.
5 Signs You Need an ERP Consultant
Is an enterprise resource planning (ERP) consultant the missing piece to your implementation project? We’ve put together the five signs that you need a software consulting firm to execute your ERP implementation.
Cloud ERP: The Key to Business Growth
Though many U.S. manufacturers are experiencing growth this year, that growth hasn’t come easy. Cloud ERP software can get you through those growing pains and unlock exciting business opportunities.
Don’t Put Your ERP at Risk—Follow These Security Tips
Enterprise resource planning (ERP) software instances are more frequently becoming the target of hackers and security breaches. Protect your investment by taking advantage of Epicor’s security features and putting safety measures in place.
Pursue Continuous Improvement with ERP
Continuous improvement (CI) is the key to business growth. Learn why enterprise resource planning (ERP) software should play a major role in your continuous process improvement.
Keys to Executing Your Microsoft Dynamics 365 Integration
Integrating customer relationship management (CRM) and enterprise resource planning (ERP) software can grow your business exponentially. Here’s how to master a Microsoft Dynamics 365 integration project and reap the rewards!