ERP Integration
ERP Connectivity Through Unity
ERP Integration multiplies the benefits of other systems at work throughout your organization. Integrated sales systems facilitate more sales and faster turnaround. Integrated marketing systems improve the quality of contacts in the system and allow better segmentation of marketing efforts. Integrated ecommerce platforms offer a richer end user experience with real-time data and better visibility of order processing. Integrated customer support systems reduce frustration in the support process and help get to resolutions quicker with the right data at your fingertips.
Unity integrations are built on the proprietary Datix Intelligrate IPAAS (Integration Platform As A Service). The Intelligrate platform allows the Datix team to provide better managed integrations by offering unique value with data integrity tools, integration status and history at your fingertips, actionable errors, integration mappings defined simply, and optimized integration runs.
Lost Customers & Missed Opportunities
Having an ERP keeps processes organized and enforces critical rules intended to keep deliverable quality high. Just adding discipline won’t grow your organization or improve your overall customer satisfaction if you’re introducing other pain points with customers, though. A disconnected ERP may even lead to losing customers and missing out on sales opportunities because much of the potential of the ERP is untapped, with the ERP living in isolation from other systems throughout the organization.
The Unity Difference
STRONGER RELATIONSHIPS
Understand contacts and offer them the exceptional service they deserve
360-DEGREE VIEW
Maximize data to gain total visibility and perfect order fulfillment
FOCUSED SALES
Utilize a proper sales funnel throughout the customer journey
Better Connections
By connecting your ERP with other department platforms, each department is able to better connect with prospects and clients. With connected systems, each department can more quickly hit goals by reducing the amount of time it takes asking for the right information and waiting for answers. Not only does Unity facilitate the ERP integration, as a fully managed solution supported by a team with over 25 years of experience, Unity provides the peace of mind knowing that your integration will continue providing value without the additional burden of integration maintenance on your team.
Popular Unity ERP Integrations
Unity was specifically designed to work with Epicor® ERP systems like Kinetic, Prophet 21, and BisTrack as well as with Infor CloudSuite Industrial (SyteLine). You can also integrate other platforms with a customized Sales package.
