CRM is Revolutionizing Field Service Management
Customer service is more important than ever, but businesses still don’t put enough thought into their field service strategies. Find out how CRM vendors such as Microsoft Dynamics 365 and Salesforce have made innovations in field service management (FSM) with mobility, AI and IoT.
Pursue Continuous Improvement with ERP
Continuous improvement (CI) is the key to business growth. Learn why enterprise resource planning (ERP) software should play a major role in your continuous process improvement.
5 Enterprise Software Pitfalls—And How to Avoid Them
Enterprise resource planning (ERP) software should be saving your business money, not emptying your pockets. Find out five common sources of ERP failure, and learn how to gain substantial ROI and power growth throughout your ERP system’s lifetime.
How CRM Optimizes Customer Experiences
How can businesses meet rising consumer expectations? We explain how a robust customer relationship management (CRM) software solution, such as Salesforce, offers innovative tools and captures comprehensive data to improve customer experiences.
Salesforce Einstein Debuts Customer Service Tools
AI technology isn’t slowing down, and neither is Salesforce CRM. Check out the new Einstein tools that Salesforce recently unveiled to improve customer service initiatives.
5 Signs You Need an ERP Consultant
Is an enterprise resource planning (ERP) consultant the missing piece to your implementation project? We’ve put together the five signs that you need a software consulting firm to execute your ERP implementation.
Cloud ERP: The Key to Business Growth
Though many U.S. manufacturers are experiencing growth this year, that growth hasn’t come easy. Cloud ERP software can get you through those growing pains and unlock exciting business opportunities.
Tips for a Successful ERP Software Demo
It’s not just on the vendor—your business also has to thoroughly prepare for an ERP software demo. Here’s how to make sure you get the most of your ERP demo.
Manage Scope Creep in Your ERP Implementation
Managing scope creep in your enterprise resource planning (ERP) software implementation doesn’t have to be as challenging as you think. Let us show you how to prevent your software project from going overboard.
Microsoft Azure and Epicor: The Cloud ERP Dream Team
There’s never been a better time to adopt cloud enterprise resource planning (ERP) software. Epicor is hosting its ERP solutions on the Microsoft Azure private cloud platform to make business processes more dynamic than ever.