CRM Social Collaboration
CRM social collaboration allows customers to be treated like people. This technique is what Jon Ferrara, Nimble CEO, calls a Renaissance of engagement.
Industrial Manufacturing Company Analysis: CRM for the Win
For a Industrial manufacturing company with extensive product lines, like Gorman-Rupp, an ERP system with robust CRM capabilities…
CRM Social Collaboration
CRM social collaboration allows customers to be treated like people. This technique is what Jon Ferrara, Nimble CEO, calls a Renaissance of engagement.
Microsoft Dynamics CRM gets even Better with Parature Acquisition
Microsoft Corp. announced it acquired cloud-based customer service provider Parature. Together they will help users deliver amazing customer experiences.
CEOs Share Their Customer Service Musts
What does it take to achieve excellent customer service? We all have had positive experiences where customer satisfaction is truly valued. Read more…
When Manufacturers Should Use Epicor CRM or Best of Breed
Datix advises our clients to select the best CRM for their business. Whether that is to use Epicor CRM or another like Microsoft Dynamics or Salesforce CRM.
Have You Checked Out the Microsoft CRM Customer Center?
Have You Checked Out the Microsoft CRM Customer Center?
Microsoft Dynamics CRM gets even Better with Parature Acquisition
Microsoft Corp. announced it acquired cloud-based customer service provider Parature. Together they will help users deliver amazing customer experiences.
CEOs Share Their Customer Service Musts
What does it take to achieve excellent customer service? We all have had positive experiences where customer satisfaction is truly valued. Read more…
Improve Sales with Social CRM
Is social CRM best for your business? Social CRM can make an impact on the efficacy of your sales efforts.