CRM Social Collaboration
CRM social collaboration allows customers to be treated like people. This technique is what Jon Ferrara, Nimble CEO, calls a Renaissance of engagement.
CEOs Share Their Customer Service Musts
What does it take to achieve excellent customer service? We all have had positive experiences where customer satisfaction is truly valued. Read more…
Microsoft Dynamics CRM gets even Better with Parature Acquisition
Microsoft Corp. announced it acquired cloud-based customer service provider Parature. Together they will help users deliver amazing customer experiences.
CEOs Share Their Customer Service Musts
What does it take to achieve excellent customer service? We all have had positive experiences where customer satisfaction is truly valued. Read more…
When Manufacturers Should Use Epicor CRM or Best of Breed
Intelligrate advises our clients to select the best CRM for their business. Whether that is to use Epicor CRM or another like Microsoft Dynamics or Salesforce CRM.
Have You Checked Out the Microsoft CRM Customer Center?
Have You Checked Out the Microsoft CRM Customer Center?
Microsoft Dynamics CRM gets even Better with Parature Acquisition
Microsoft Corp. announced it acquired cloud-based customer service provider Parature. Together they will help users deliver amazing customer experiences.
American Water Heater Company Serves Customers Better with Salesforce.com
American Water Heater Company serves customers everywhere with Salesforce.com. See how this CRM worked well for their company.
Comparison of the CRM 2011 and CRM 2013 Filter Functionality
Take a look at how to filter views in Microsoft Dynamics CRM the 2013 version. This works for the on-premises and online editions.
Improve Sales with Social CRM
Is social CRM best for your business? Social CRM can make an impact on the efficacy of your sales efforts.